I don’t know how many people they have done this to, but I’m pissed! What have they done you ask? I took a look at my CC bill this month and I found a charge for $49.95 from Globat Business Services. Okay, odd I don’t remember ordering anything even remotely recently from Globat. Apparently I signed up for one of their free promotions sometime back, okay cool so we had a business relationship, no big deal there – where does the fee come from?

Well apparently it seems that Globat (Glob@at) has gotten into the habbit of charging all there customers automatic upgrade fees of $49.95 a pop!!! Going through my past statements and checking the Globat invoices I found that they’ve done this in the past too! A few months ago I was apparently charged the same amount for another “upgrade” without my consent. Oh I’m pissed by this point, checking the, now closed, company email I find that they were about to charge me for another of their automatic upgrades!

So okay, a wave of calm passes over me for about a 5 minutes as I log back into the globat control panel, head to the support section and write them an email requesting them to close my account, reverse their obviously fraudulent charges, and remove my information from their system as I NEVER want to hear from them again. I press send. I feel good, no company really wants to risk their credit rating with the amount of chargebacks that something like this could cause – I mean they would want to keep those customers who complain, quiet… right? Wrong!

A minute passes, I’m closing the window for the email account linked to globat – an email comes in from them. It’s an automatic reply, “Okay, great they recieved the message…. What…. The…. FUCK!” It read:

Thank you for contacting Globat!

Your original message was not received.  This is an autoresponder.  You cannot send an email directly to this email address.  Please use one of the services listed below.

If ever I had more of a reason to be absolutely furious at a company, I can’t remember! I had sent the email through their control panel, this can’t be right… but it is. They are deliberatly blackholing these emails! Needless to say, I’ll be calling my CC company and having them do chargebacks for all the charges up to now. If you’re a current Globat client I suggest you take a look at your statements and watch out for this horrible act of outright theft!